At Next Step Clearance, we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our services or interact with us.
Who We Are
Next Step Clearance provides professional house, office, and garden clearance services across the UK. This policy applies to all data collected by us, including through our website, phone, email, and in-person interactions.
Information We Collect
We may collect and process the following types of personal data:
Contact details – name, email address, phone number, address
Service details – property address, clearance requirements, appointment details
Payment information – limited to transaction records (we do not store card details)
Technical data – IP address, browser type, pages visited (via cookies and analytics)
How We Use Your Information
We use your personal data for the following purposes:
To provide and manage our clearance services
To contact you about appointments or quotes
To improve our services and customer experience
To comply with legal or regulatory requirements
For internal record keeping
Sharing Your Information
We do not sell, rent, or trade your personal data. We may share information with:
Service partners or contractors who assist in providing our services
Payment processors (secure and compliant)
Legal authorities if required by law
Data Security
We take reasonable precautions to safeguard your personal data from loss, theft, and unauthorised access. Our systems are protected by secure technologies and practices.
Data Retention
We retain your data only as long as necessary for the purposes stated above or to comply with legal obligations.
Your Rights
Under UK GDPR, you have rights including:
Access to the personal data we hold about you
Correction of inaccurate data
Erasure of your data (when legally applicable)
Objection to or restriction of processing
Data portability
You can exercise your rights by contacting us at:
📧 contact@nextstepclearance.co.uk
Cookies
Our website may use cookies to enhance user experience. You can manage cookie preferences through your browser settings.
Changes to This Policy
We may update this policy occasionally. The latest version will always be available on our website with the updated date shown above.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Next Step Clearance
📧 contact@nextstepclearance.co.uk
📞 +44 7979 176766
